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Restaurant chatbot examples: real answers, real bookings

These are real conversations with the AI assistant built into the mee-table WordPress plugin โ€” answering with the restaurant's own hours, tables and discounts. Including the two questions a restaurant chatbot must never answer.

A couple on their sofa in the evening, choosing a restaurant together on their phones
Most of these questions arrive like this: from the sofa, the night before. The chatbot answers while your phone stays quiet.
Are you open on Saturday night? Any table for four?
Yes, on Saturday evening we still have tables for four at 20:00 and 21:30. Shall I take you to the booking form?

The chatbot reads the real availability grid for the next 7 days. It never invents a time: it offers only slots that are actually free.

Tomorrow evening at 7:30, two people.
Tomorrow evening at 19:30 we have room for two. I can open the booking form with the day and party size already filled in.

"7:30" in the evening means 19:30. A chatbot that answers about the morning here loses the booking โ€” ours understands the moment of the day.

Do you have gluten-free dishes? I have a celiac guest.
For allergies and intolerances, please ask the restaurant directly when you arrive or by phone: they will give you written information about every dish.

This is the answer a restaurant chatbot MUST give. In the EU, allergen information legally has to come from the restaurant, in writing. A chatbot that improvises here is a liability โ€” see the Air Canada case, where a company paid for what its bot invented.

How much is the tasting menu?
For prices, the restaurant will give you exact, up-to-date information โ€” the menu on their site or a quick call is the safest source.

Same rule: prices change, and a stale answer becomes a complaint at the till. Better a clean handoff than a wrong number.

Can we come at 4 in the afternoon?
We serve lunch until 14:30 and dinner from 19:00. At 16:00 the kitchen is closed โ€” would you like a table for lunch or for dinner?

The restaurateur declares lunch and dinner windows once; the chatbot and the booking form both respect them. Nobody books at a time when the room is dark.

Any discount if we book early?
Yes: on Tuesday evening the 19:00 slot has a 30% discount. I can take you straight to the booking form on that slot.

Time-slot discounts come from the same panel that runs the booking widget. The chatbot sells your empty hours, not someone else's ads.

Where can we park?
There is a public car park two streets away, and free street parking after 20:00 โ€” see the "How to reach us" page for the map.

The restaurateur ticks up to five pages of their own site (menu, directions, parking) and the chatbot answers with what is written there. Nothing is uploaded anywhere.

OK, book me in.
โ†’ [Book โ€” Saturday, 4 guests]

The handoff is the whole point: the chatbot never books on its own. It opens the real booking form with day and party size pre-filled, and the guest confirms. The booking stays direct and commission-free.

Try these examples live

This chatbot is not a mock-up: it ships inside the mee-table WordPress booking plugin โ€” the first with a built-in AI assistant. It runs on the restaurant's own free Groq key, guests' data never leaves the site, and every conversation ends where it should: on your booking form.

Start free โ€” 14 daysHow the assistant works, step by step

Frequently asked questions

What should a restaurant chatbot answer?

Opening hours, free tables in the coming days, time-slot discounts, events, and practical questions like parking or directions. Everything it answers should come from the restaurant's real data, not from a generic model.

What must a restaurant chatbot never answer?

Prices and allergens. Prices change and a stale answer creates complaints; allergen information must legally come from the restaurant in writing (EU Regulation 1169/2011). A good chatbot hands both questions to the restaurant.

Does the mee-table chatbot need its own AI subscription?

No. It runs on a free Groq API key that the restaurant owner creates in two minutes. While the key field is empty, nothing is sent anywhere and the chat does not appear.

Can the chatbot book a table by itself?

Deliberately not. It takes the guest to the booking form with the day and party size already filled in, and the guest confirms. The reservation follows the same rules, capacity and no-show protection as every other booking.